Privacy Policy RFT88 — Our Commitment to Protecting Malaysian Players' Personal Data

At RFT88, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. This document clearly and transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Last updated: 1 January 2026
256-bit SSLAll data is encrypted
Malaysia's PDPAPersonal Data Protection Act 2010
No Data SellingYour data is never sold
Your Full RightsAccess, update, delete

Six Privacy Principles at the Core of RFT88's Data Protection

We don't just comply with the law — we go further to ensure your privacy is truly protected at every layer of the rft88 platform.

Minimum & Relevant Data Collection

Rft88 collects only the information genuinely necessary to provide our services — nothing more, nothing less. We do not request irrelevant data and do not retain it longer than required for the stated purpose.

📊 Data Minimisation Principle
Bank-Grade Encryption for All Transactions

Every payment detail — whether via DuitNow, Touch 'n Go eWallet, GrabPay, FPX, or Boost — is protected by 256-bit SSL encryption. This security standard is the same used by Malaysia's major banks to safeguard financial transactions.

🔐 SSL Encryption
Explicit Consent Before Any Processing

RFT88 processes your personal data only on the basis of freely given consent, or another valid legal ground. You may withdraw consent for marketing communications at any time via your account settings, with no penalty.

✅ Consent-Based
You Have Full Control Over Your Data

As the owner of your personal data, you have the right to access, correct, transfer, or request deletion of your data at any time. rft88 provides a straightforward and responsive process for handling all data rights requests within 14 business days.

👤 Ownership Rights
Full Compliance with Malaysia's PDPA 2010

RFT88's Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all seven data protection principles set out in the Act and continuously update our practices in accordance with the latest guidelines from Malaysia's Personal Data Protection Commissioner.

⚖️ PDPA Compliant
Your Data Is Never Sold to Third Parties

RFT88 has never and will never sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only where necessary to deliver our services or as required by law.

🚫 No Data Selling
1

Introduction & Scope of the Privacy Policy

This Privacy Policy is issued by RFT88 ("we", "platform", "RFT88") and applies to all users and registered members of the RFT88 betting and live casino platform, accessible via our website and mobile application.

This document transparently outlines our personal data processing practices — covering the types of data we collect, the purposes for collection, how data is stored and protected, and your rights as a data subject under Malaysian law.

This Privacy Policy is drafted in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia as well as guidelines issued by the Personal Data Protection Commissioner of Malaysia. We are committed to complying with all applicable privacy laws and regulations within Malaysian jurisdiction.

By registering for and using the RFT88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this document, please discontinue use of our platform and contact our team to close your account.

📌 Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy RFT88, all of which together form the complete contractual framework between you and our platform.

2

Types of Personal Data We Collect

RFT88 collects your personal data through various means — directly when you register or use the platform, automatically through website technologies, and in some cases from legitimate third-party sources. The categories of data we collect are as follows:

Data Category Example Information How It Is Collected Mandatory / Optional
Identity Data Full name, date of birth, MyKad/passport number Registration forms, KYC process Mandatory
Contact Data Phone number, email address Registration form Mandatory
Financial Data Payment methods (TNG, FPX, DuitNow), deposit/withdrawal transaction records in RM Transaction activity within the platform Mandatory
Game Data Betting records, games played, wins/losses The rft88 gaming system automatically Automatic
Technical Data IP address, device type, web browser, access logs, cookie data Automatically upon accessing the platform Automatic
Preference Data Language preferences, game preferences, betting limit settings User account settings Options

We does not collect sensitive information such as biometric data, medical records, or political views. All financial information related to your payment method is processed through licensed payment providers — RFT88 does not store credit card numbers or bank account numbers directly in our systems.

3

How & Why We Use Your Data

RFT88 uses the personal data collected for the following purposes, in accordance with the relevant legal basis for processing:

  • Account Management: Processing your registration, verifying your identity, and managing your member account including login and two-factor security authentication
  • Service Provision: Giving you full access to all games on rft88 — including Live Casino, jackpot slots, blackjack, roulette, and Sports Betting such as Malaysia Super League football and EPL
  • Payment Processing: Verifying and processing deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX in accordance with Malaysian financial regulations
  • KYC/AML Compliance: To fulfil legal obligations related to Know Your Customer (KYC) and Anti-Money Laundering requirements in accordance with Malaysian law
  • Platform Security: To detect and prevent fraudulent activity, system intrusions, or conduct that violates our Terms & Conditions
  • Personalise Your Experience: Personalising game recommendations and promotions based on your preferences and usage patterns
  • Service Communications: Sending important notifications regarding your account, transactions, system updates, and policy changes
  • Marketing (with consent): Keeping you informed about RFT88 promotions, bonuses, and the latest offers — only if you have agreed to receive such communications
  • Platform Improvement: Analysing usage patterns in aggregate and anonymised form to improve the performance, design, and user experience of RFT88

📧 Unsubscribe: You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any of our promotional emails, or through the communication settings in your rft88 account. Unsubscribing from marketing emails will not affect important account-related communications.

4

Data Sharing & Disclosure to Third Parties

RFT88 sell, rent, or trade your personal data to any third party for their own commercial purposes. We only share your data in the following limited circumstances:

  • Service Provider: We share necessary data with service providers that help us operate the platform — including licensed payment providers (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), certified international game providers, cloud service providers, and customer support services
  • Legal Obligations: We may disclose data to Malaysian authorities (such as PDRM, BNM, or LHDN) when required by court order, warrant, or applicable law
  • Fraud Prevention: In cases involving suspected fraud, money laundering, or other illegal activity, we may share relevant information with the appropriate law enforcement agencies
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity — with advance notice provided to you

All third-party service providers we work with are required to meet data protection standards equivalent to or higher than those of RFT88. They are not permitted to use your data for any purpose other than those specified in their service agreements with us.

All game providers partnering with RFT88 are bound by strict data processing agreements and comply with international online gambling industry standards.

5

Data Security & Protection Measures

RFT88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or accidental or unlawful destruction. Our protection measures include:

  • 256-bit SSL Encryption for all communications between your device and rft88 servers
  • Data-at-rest encryption for all sensitive data records stored in our database
  • Role-based access control — only employees who require access to specific data to perform their duties are permitted to do so
  • Two-factor authentication (2FA) for all internal system administration access
  • 24/7 security monitoring with intrusion detection systems and automated response
  • Regular security audits by independent third-party security experts
  • Employee training programme relating to data protection and cybersecurity practices
  • Incident response plan to address any data breaches swiftly and effectively

While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in safeguarding your account — never share your password, use a strong and unique password, and report to us immediately if you suspect any unauthorised access to your account.

6

Data Retention Period

RFT88 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data: Retained for the duration of the active account and up to 5 years after account closure for legal compliance purposes
  • Financial Transaction Records: Retained for 7 years in accordance with the Anti-Money Laundering Act 2001 Malaysia
  • Game Logs: Retained for 2 years for dispute resolution and audit purposes
  • Technical Access Log Data: Retained for 12 months for security and technical troubleshooting purposes
  • Customer Support Communications: Retained for 3 years for historical reference and quality training purposes
  • Marketing Data (with consent): Retained until you withdraw consent or close your account

When data is no longer needed, we will securely delete or anonymise it using procedures that ensure it cannot be recovered.

7

Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data processed by RFT88:

Right of Access

Receive a copy of the personal data we hold about you within 21 days of your request.

Right to Rectification

Request correction of inaccurate or incomplete data within 21 days.

Right to Erasure

Request deletion of your data when it is no longer needed, subject to legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, with no penalty.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

Request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.

To exercise any of the rights above, submit a written request to privacy@rft88.bet with the subject line "Data Rights Request — [Account Number]". We will respond within 14 business days. In complex cases, this period may be extended by up to 30 days with prior notice to you.

8

Cookie Policy

The RFT88 platform uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver better services. The types of cookies we use are as follows:

Cookie Type Purpose Duration Status
Session Cookies Maintaining your login session and session status while you use the platform Until browser is closed Mandatory
Security Cookies Preventing CSRF attacks, validating legitimate requests, and protecting your account 1 year Mandatory
Preference Cookies Storing your language preferences, layout, and personal settings 1 year Mandatory
Analytics Cookies Analysing usage patterns anonymously to improve the platform 2 years Options
Performance Cookies Monitor platform performance and identify technical issues 30 days Options

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect the functionality and security of the RFT88 platform. Optional cookies can be managed via the cookie preference panel available at your first login or through your account settings.

9

Cross-Border Data Transfer

In operating the rft88 platform, some of your personal data may be transferred to or stored outside Malaysia — particularly when using cloud services or international technology providers. Such data transfers only occur when:

  • The recipient country has a level of data protection equivalent to or higher than Malaysia's
  • We have implemented appropriate safeguards such as standard contractual clauses
  • Transfer is required for the performance of a contract between you and RFT88
  • You have given explicit consent for the transfer

All cross-border data transfers are carried out under strict security standards and governed by formal contracts, ensuring your data is protected to a standard equivalent to Malaysia's PDPA.

10

Children & Privacy

RFT88 Platform not directed at individuals under the age of 18. We do not knowingly collect personal data from minors or individuals under the legal age. Our registration process includes age verification steps to prevent access by underage individuals.

Should we discover that we have inadvertently collected data from an individual under 18 years of age, we will take immediate steps to delete that data and close the relevant account.

Parents and guardians who believe their child has registered for or used the RFT88 platform without authorisation are urged to contact our support team immediately at privacy@rft88.bet so that we can respond promptly.

👨‍👩‍👧 To Parents: We encourage the use of parental control software and active monitoring of your children's online activity. If you need help blocking access to betting platforms, a range of free tools is available for this purpose.

11

Changes to the Privacy Policy

RFT88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

  • In-platform notification upon next login
  • An email to the address registered to your account at least 14 days before the changes take effect
  • A clear written notice on the RFT88 homepage

The "Last Updated" date at the top of this page always reflects the latest version of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of the rft88 platform after an updated Privacy Policy takes effect will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before they come into force.

12

Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by rft88, please contact our Data Protection Officer (DPO):

  • Privacy Email: privacy@rft88.bet
  • General Support Email: support@rft88.bet
  • Live Chat: Available 24/7 within the RFT88 platform (after logging in)

Please include "Privacy Enquiry" or "Data Rights Request" in your email subject line to ensure your query is promptly handled by the right team. We are committed to responding to all privacy enquiries within 14 business days.

If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a formal complaint with Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under the PDPA 2010.

⚖️ Applicable Law: This Privacy Policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010 (PDPA) and other applicable laws in Malaysia.

Privacy & Data FAQs at RFT88

Absolutely not. RFT88 has never and will never sell, rent, or trade your personal data to any third party for their marketing purposes. We only share data with service providers that help us operate the platform (such as payment providers DuitNow, FPX, and Touch 'n Go eWallet), and all such providers are bound by strict confidentiality agreements.

Send an email to privacy@rft88.bet with the subject line "Data Access Request — [Your Account Number]". Include identity verification (full name, registered phone number, and a copy of your MyKad). We will send you a copy of the data we hold about you in a readable format within 21 days of receiving your request.

When you close your account, we will deactivate it immediately. However, certain data will be retained for periods required by law — for example, financial transaction records must be kept for 7 years under Malaysia's anti-money laundering legislation. Data not subject to legal retention requirements will be deleted within 90 days of the account closure date.

Yes. All financial transactions on RFT88 — whether via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay — are processed through licensed payment gateways using 256-bit SSL encryption. RFT88 does not store bank account numbers or card details directly in our systems — all financial information is processed and stored by licensed payment providers that comply with PCI DSS security standards.

Yes, you may withdraw consent for marketing communications at any time with no penalty. To do so: (1) Click the "Unsubscribe" link in any of our promotional emails, or (2) Log in to your RFT88 account and go to Settings → Communication Preferences → disable "Promotional Emails", or (3) Contact us at support@rft88.bet. Unsubscription will take effect within 5 business days and will not affect important account-related communications.

Play with Confidence at rft88 — Your Privacy & Security, Guaranteed

With 256-bit SSL security, full Malaysia PDPA compliance, and an unwavering commitment to your privacy — RFT88 is a betting platform you can trust. Register today and enjoy live casino, jackpot slots, and Sports Betting in a safe and secure environment.

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